Change Academy
Understand how change affects people, process, technology, data, and behaviour so your interventions are based on facts.
An impact assessment is the bridge between the future state and the people who must live in it. Without one, communications, training, and resistance management all become generic. This course shows how to gather impacts, score severity and breadth, and turn the findings into focused action. You will learn how to move from broad assumptions to a practical view of who is affected, how deeply, and what should happen next.
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Course outline
What a Change Impact Assessment Captures
14 min
Scoring Severity and Breadth
15 min
Turning Impacts Into Action
16 min