Change Management Foundations

Most change initiatives fail not because of technical problems, but because of people problems. This course gives you the conceptual foundation to understand why — and what to do about it. You'll learn what change management actually is (and isn't), explore the research behind the famous 70% failure statistic, and get a working understanding of the Prosci ADKAR model — the most widely used change management framework in the world. By the end, you'll have a clear mental model for diagnosing where change efforts break down and how to address it systematically.