intermediate45 minFree🏅 Completion record
Managing Resistance to Change
Understand why people resist change, diagnose the root cause, and run productive conversations that move resistant stakeholders to engagement.
Resistance is one of the most common reasons change initiatives stall — and one of the least well understood. Most managers respond to resistance with pressure or repetition, which rarely works and often makes things worse. This course gives you a proper framework for understanding resistance: what's driving it psychologically, how to diagnose which of four root causes is at play, and how to run a structured conversation that genuinely moves people forward. You'll leave with practical tools you can use immediately — not abstract theory.