Sustaining Change After Go-Live

Most change management effort is concentrated before go-live: stakeholder engagement, impact assessment, communication, and training. But the most common point of failure is what happens after launch — when the programme team moves on, management attention shifts, and old habits quietly reassert themselves. This course builds the reinforcement discipline that is most often skipped. You will learn why adoption erodes, which signals to watch for in the weeks after go-live, and how to embed change in business-as-usual so it survives without the programme team. The course also covers what 'done' actually means for a change practitioner — and how to defend that definition in a steering committee that is ready to close.