Training Needs Analysis and Design

Most training programmes are commissioned without a proper needs analysis. The result is content that covers everything and solves nothing — expensive to produce, time-consuming to complete, and rarely connected to the capability gaps that actually matter. This course gives you a practical framework for conducting a training needs analysis: identifying what the role requires, assessing current capability, and targeting the gap precisely. You will also learn to design training that transfers to the job — not just training that gets completed. By the end, you will have a clear method for diagnosing training needs, distinguishing between knowledge, skill, and confidence gaps, and applying the 70-20-10 model to produce lasting performance change.